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Returns & Exchanges
At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order isn't quite what you expected, you can return or exchange any item within 30 days of delivery.
1
Initiate Your Return
Log into our returns portal with your order number and email address to select the items you wish to send back.
2
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
3
Pack Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
4
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number until your refund is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing